Solved: Where can I download the Fitbit Connect? - Fitbit Community.How to set up Fitbit for Windows 10 | Windows Central
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How to set up Fitbit for Windows 10 | Windows Central.Solved: Where can I download the Fitbit Connect? - Fitbit Community
Unfortunately she discovered that there is no support for Windows 7 after she purchased it, so I had to upgrade her computer to Windows So this is where the fun begins. After three days of trying to download, we are still at ground zero. I have even done a fresh install of Windows and still get error Try again, something happened on our End. Why doesn't Fitbit provide the app? I am about to have her return the Fitbit and purchase a Samsung Gear.
The Charge 3 will Only connect to a mobile phone or tablet with Bluetooth and with fairly newest version of operating system. Do not know why Fitbit believes Computer owners are not elite enough to use all the aspects of their product. I set mine up with a friends cell phone app but cannot use all the features without the app on my own very old cell phone.
Nice to see that you're digging into the Forums NewUser and WRandy , let me give you a warm welcome to our Community. Thanks for sharing your comments, I understand your concern. Please take a look of the options that you have to sync your Charge 3: How do Fitbit devices sync their data? What kind of laptop do you have? Does it have built-in Bluetooth?
We can try to sync first before to try anything else. In the case that it is not connecting with your laptop, we need to check why, for example if you're getting an error or a message.
WRandy Did you try the Fitbit Connect in this link? Although, it's best to try with Macs or Windows 8. But you can give it a try! So I tried many times but setup would not complete. I have uninstalled and reinstalled multiple times. The installer then points me to Microsoft Store to download the app, assuming because it sees Windows 10 OS. Again assuming this app offers an option to connect it on a Windows 10 Computer.
I have attempted to download the app for the past 4 days. Tried two different Microsoft accounts, turned off Firewalls and Antivirus. Removed Norton from her PC. I have performed a fresh install of Microsoft Windows 10 OS.
I have spent now 4 days attempting to download the app with no success. I understand Mobile devices are the new mini computers, but I find it hard to believe that Fitbit would ignore the customers who do not utilize this technology. Since the software is designed to install on Windows 10 computer, why would FitBit not include the drivers and dll's necessary to connect their newest Fitbit into the software.
The computer is a Dell Inspiron. It does see the Charge 3 when I select the Bluetooth and attempt to add the device, but will never connect. I did run setup of the charge 3 on my cell and it connected.
So, What is Fitbit's official statement regarding connecting a Fitbit Charge 3? Can it be connected to a Windows 10 PC? If so what is needed to connect? Software and version, hardware, firmware, etc. Can you provide the Microsoft app to the consumer since it is your product? Thank you for getting back to us and for your comments NewUser and WRandy. I apologize for the delayed response and will be glad to assist you. NewUser , I checked with one of our specialists and he confirmed that Charge 3 set up won't happen with a computer.
WRandy , thank you for sharing the steps you have followed in order to resolve this syncing inconvenience and I appreciate your feedback. Does your computer have integrated low energy 4. Charge 3 should connect with the Windows 10 App. You can download the App here. Using a new to me computer and keep getting the 'authorization failed' message when trying to sync my Fitbit Charge HR.
I worked on my other laptop at home but will not work on this one. Have uninstalled and reinstalled the App, but still get the error. Can log on to the online dashboard with no problem.
I do have a Fitbit usb Bluetooth adapter on the computer, but my struggle was and has been the app from the Micrpsoft store. No matter what i have tried to do, I have been unable to download this app. As you can see in my efforts, I was willing to go the extra mile to get this to work. I am amazed that Fitbit does not include this in the software package or provide a direct link on an FTP server for your customers.
At this point given the MANY hours wasted attempting to get this to work, I have advised my friend to return the Fitbit and purchase a competative product. Sad, but this experience is yet another reason I stopped using my Fitbit and converted to a Samsung Gear. Thanks for sharing your feedback WRandy. Welcome to the Forums Quilt1. Thank you both for all the steps that you've tried until now. A lot of uses have reported that issue and some of them have had good results by uninstalling and reinstalling the Fitbit App, after turning off the firewall while doing this.
I hope you have option to use your Fitbit with this suggestion although you can also try this as an alternative workaround that could help , please check this post , since you will have the option to keep syncing with your Wireless Dongle using the Fitbit Connect program.
I hope you consider this way to connect, just remember to delete any other file with the name Fitbit on your computer. Not a phone. But I click it anyways because nothing else is working and nothing happens. Probably because it's not a phone. So where is the software to download for a laptop on fitbit. Go to the Best Answer. Welcome to the Forums busyscoutmom! Thanks for reaching out the Forums. Those details are really helpful.
If you're using a computer that has built-in-bluetooth, you have the option to use both. You can go to the Microsoft Store and download the Fitbit App.
As PureEvil mentioned, you can also download the Fitbit Connect version. First delete all program that you might have from Fitbit and try turning off the firewall on your computer. To download Fitbit Connect click here. You will see this display, so make sure the option "PC" is in a different color, instead of using Windows 10, and then click on "Download for Windows".
Once you finishing downloading the Fitbit Connect, you only have to open it up and log in into your Fitbit Account. Remember to plug in your Wireless Dongle to connect in this way! Want to get more active? View best answer in original post. The Windows 10 Fitbit App will sync your Fitbit just fine. Trust me, I run it at home and at work every day.
It runs on laptops, tablets, and desktops. It'll even allow you to participate in challenges. Take a look at the Fitbit help site for further assistance and information. I have exactly the same problem and unfortunately, it does not work.
I tried downloading the older version of Fitbit Connect, and that seems to do nothing either. Any other suggestions? I'd like to have more details of what you're getting when trying to download the Fitbit App from the Microsoft Store. Are you able to see the app downloading? Are you getting any error message? My understanding is that I need FitBit Connect.
Is that a separate app? I've tried everything else that is suggested to fix this problem. And you needed both. The former was just used to just push the data from your device to the Fitbit servers; the latter was used to look at your data and stats.
In order to use Fitbit Connect, you need a Fitbit dongle, and that came with older models of Fitbit. Naturally, you can get one from the Fitbit store. On newer computers, you can do syncing, look at your stats, and even participate in challenges from the Fitbit App. Though, you'll need that computer to support Bluetooth LE or the Fitbit dongle.
If you're on Windows 10, there is literally nothing that Fitbit Connect can do that the Fitbit App cannot. That said, when you run the Fitbit App on your phone, in order to get notifications to work, it keeps a more persistent connection to your Fitbit.
This is what Fitbit calls 'bonding'. Since this is a persistent connection to your Fitbit, it occasionally disrupts the ability for other devices like your computer to sync with your Fitbit. Try disabling Bluetooth on your phone or turning it off entirely to see of you can get your Fitbit syncing. Hi, and thanks for your excellent explanation. I have an older laptop which is running on Windows 10 but I do not have BlueTooth.
I also have the dongle that came with my FitBit. Another way will be to insert the dongle into a different USB port. If all of the above does not work, you can reinstall Fitbit Connect and look for the latest version. When there is outdated firmware, there will be a likelihood of problems with Fitbit Charge HR. For this, it is important to confirm the version of Charge HR firmware.
Follow these steps for the same. Fitbit Connect for Fitbit Blaze can be synced directly with the charging table. This does not require any dongle. However, you need to note that your operating system must have Windows Also, the Fitbit app must be installed. The Blaze must be locked in the charging cradle and it has to be plugged directly into your computer system.
In doing so, there will be no interference problems with Bluetooth. By going through the above steps, you can use Fitbit on your computer. As long as your system and the Fitbit tracker are within a range of 20 feet, you can have up-to-date progress of your day-to-day activity. It offers an easy-to-read chart to check all your stats. Your email address will not be published.
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